Management · Holland code ECS

Administrative Services Managers

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also called: Administrative Coordinator, Administrative Manager, Administrative Officer, Business Administrator, Administrative Director, Administrator, Business Manager.

O*NET 11-3012.00

At a glance

US median annual pay: $114,130; Middle half earn $86,460 to $157,420. BLS OEWS, May 2025.
Most common education: High School Diploma or the equivalent (such as a GED); 34% of workers surveyed by O*NET report this level.
Preparation needed: Job Zone 3 of 5; Medium preparation. Zone 1 is little or none; zone 5 is graduate-level.

What the work involves

The tasks workers in this occupation rate as most important, from the O*NET survey.

Plan, administer, and control budgets for contracts, equipment, and supplies.
Hire and terminate clerical and administrative personnel.
Direct or coordinate the supportive services department of a business, agency, or organization.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Conduct classes to teach procedures to staff.

Skills and knowledge it leans on

Skills

Reading Comprehension4.0 / 5
Active Listening4.0 / 5
Speaking3.9 / 5
Writing3.8 / 5
Critical Thinking3.8 / 5
Monitoring3.4 / 5

Knowledge areas

Customer and Personal Service4.4 / 5
Administration and Management4.2 / 5
English Language4.0 / 5
Administrative3.9 / 5
Personnel and Human Resources3.4 / 5
Computers and Electronics3.4 / 5

Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.

Who tends to enjoy it

How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.

Realistic7
Investigative19
Artistic2
Social46
Enterprising91
Conventional88

The same work abroad

Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.

European occupation titles (ESCO)

defence administration officer · DE Verwaltungsangestellter im Bereich Verteidigung/Verwaltungsangestellte im Bereich Verteidigung · FR attaché des services administratifs de la défense/attachée des services administratifs de la défense
court administrator · DE Gerichtsverwalter/Gerichtsverwalterin · FR chef de juridiction
library manager · DE Bibliotheksleiter/Bibliotheksleiterin · FR directeur de bibliothèque/directrice de bibliothèque
membership manager · DE Membership Manager/Membership Managerin · FR gestionnaire des adhésions
office manager · DE Büroleiter/Büroleiterin · FR coordonnateur du bureau préposé/coordonnatrice du bureau préposée

Closest UK occupation groups (SOC 2020)

Senior officers in fire, ambulance, prison and related services (1163)8,000 employed
Customer service managers (4143)106,200 employed
Customer service supervisors (7220)40,100 employed

Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.

Pay across Europe, for the whole group

Median annual earnings of all employees in “Managers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.

Median annual earnings, Managers, by country
Country	Median pay
Belgium	€96,629
Italy	€96,052
Germany	€90,192
Austria	€82,936
Netherlands	€69,857
Sweden	€60,369
France	€58,740
Ireland	€55,854
Spain	€54,121
Portugal	€39,189
Poland	€19,596

Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.

Is it a fit for you?

Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.

Take the career interests test