Office and Administrative Support · Holland code CE

Tellers

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Also called: Bank Teller, Financial Services Representative (FSR), Member Services Representative, Teller, Account Representative, Branch Operations Specialist, Customer Relationship Specialist, Customer Service Associate (CSA).

O*NET 43-3071.00

At a glance

US median annual pay: $43,030; Middle half earn $37,040 to $46,580. BLS OEWS, May 2025.
Most common education: High School Diploma or the equivalent (such as a GED); 73% of workers surveyed by O*NET report this level.
Preparation needed: Job Zone 2 of 5; Some preparation. Zone 1 is little or none; zone 5 is graduate-level.
US employment outlook, 2024 to 2034: -13% · Decline; 347,400 jobs in 2024, projected 302,500. BLS Occupational Outlook Handbook, which groups this with similar roles as "Tellers".

What the work involves

The tasks workers in this occupation rate as most important, from the O*NET survey.

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Monitor bank vaults to ensure cash balances are correct.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Resolve problems or discrepancies concerning customers' accounts.

Skills and knowledge it leans on

Skills

Active Listening3.5 / 5
Speaking3.3 / 5
Reading Comprehension3.1 / 5
Critical Thinking3.1 / 5
Monitoring3.1 / 5
Writing3.0 / 5

Knowledge areas

Customer and Personal Service3.9 / 5
English Language3.6 / 5
Mathematics3.5 / 5
Economics and Accounting3.1 / 5
Public Safety and Security3.0 / 5
Administration and Management2.9 / 5

Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.

Who tends to enjoy it

How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.

Realistic21
Investigative7
Artistic0
Social24
Enterprising53
Conventional98

The same work abroad

Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.

European occupation titles (ESCO)

central bank governor · DE Zentralbankgouverneur/Zentralbankgouverneurin · FR gouverneur de la banque centrale/gouverneure de la banque centrale
bank treasurer · DE Bankangestellter/Bankangestellte · FR trésorier de banque/trésorière de banque
credit union manager · DE Manager in einer Kreditgenossenschaft/Managerin in einer Kreditgenossenschaft · FR directeur de caisse de crédit mutuel/directrice de caisse de crédit mutuel
relationship banking manager · DE Kundenbeziehungsmanager/Kundenbeziehungsmanagerin · FR chargé de clientèle banque/chargée de clientèle banque
bank account manager · DE Bankkundenberater/Bankkundenberaterin · FR gestionnaire de clientèle bancaire
bank teller · DE Bankbediensteter/Bankbedienstete · FR employé de banque/employée de banque

Closest UK occupation groups (SOC 2020)

Financial managers and directors (1131)461,400 employed
Pensions and insurance clerks and assistants (4132)65,200 employed
Bank and post office clerks (4123)66,300 employed

Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.

Pay across Europe, for the whole group

Median annual earnings of all employees in “Clerical support workers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.

Median annual earnings, Clerical support workers, by country
Country	Median pay
Belgium	€40,035
Austria	€38,296
Germany	€37,844
Netherlands	€35,854
Sweden	€33,483
Ireland	€32,144
Italy	€29,311
France	€25,943
Spain	€22,026
Portugal	€12,602
Poland	€10,250

Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.

Exposure to AI

This occupation sits in the middle third of the 774 occupations scored, with an exposure score of +0.47. The scores are standardized across those occupations, so 0 is the average and a score of 1 is about one standard deviation above it.

Our note on reading it: the dataset links AI applications to the abilities that occupations require, so the score reflects overlap between the two. It is a comparison between occupations, not a forecast about jobs. It does not say whether exposure means tasks are replaced or workers get more done with the tools, and it says little about one employer or one role.

Source: Felten, E., Raj, M., & Seamans, R. (2021). Occupational, industry, and geographic exposure to artificial intelligence: A novel dataset and its potential uses. Strategic Management Journal, 42(12), 2195-2217. Matched to this page by 6-digit SOC code (43-3071).

Is it a fit for you?

Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.

Take the career interests test