Transportation and Material Moving · Holland code ECS

First-Line Supervisors of Passenger Attendants

Supervise and coordinate activities of passenger attendants.

Also called: On Car Supervisor, Transit Service Supervisor, Transportation Supervisor.

O*NET 53-1044.00

At a glance

Preparation needed: Job Zone 3 of 5; Medium preparation. Zone 1 is little or none; zone 5 is graduate-level.

What the work involves

The tasks workers in this occupation rate as most important, from the O*NET survey.

Enforce safety rules and regulations.
Resolve customer complaints regarding worker performance or services rendered.
Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
Train workers in proper operational procedures and functions and explain company policies.
Direct or coordinate the activities of workers, such as flight or car attendants.
Recruit and hire staff members.
Compute or estimate cash, payroll, transportation, or personnel requirements.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Skills and knowledge it leans on

Skills

Active Listening3.9 / 5
Speaking3.9 / 5
Reading Comprehension3.6 / 5
Critical Thinking3.6 / 5
Active Learning3.5 / 5
Monitoring3.5 / 5

Knowledge areas

Transportation4.6 / 5
Public Safety and Security4.3 / 5
Customer and Personal Service4.3 / 5
Administration and Management4.2 / 5
English Language4.1 / 5
Personnel and Human Resources3.8 / 5

Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.

Who tends to enjoy it

How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.

Realistic27
Investigative1
Artistic0
Social51
Enterprising92
Conventional71

The same work abroad

Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.

European occupation titles (ESCO)

ground steward/ground stewardess · DE Bodensteward/Bodenstewardess · FR agent d’escale/agente d’escale
tram controller · DE Fahrdienstleiter Straßenbahn/Fahrdienstleiterin Straßenbahn · FR responsable transport en tramway
bus route supervisor · DE Fahrdienstleiter Busverkehr/Fahrdienstleiterin Busverkehr · FR responsable exploitation bus
cabin crew manager · DE Purser/Purserette · FR chef de cabine
train attendant · DE Zugsteward/Zugstewardess · FR steward ferroviaire/hôtesse ferroviaire
chief conductor · DE Zugführer/Zugführerin · FR chef de train

Closest UK occupation groups (SOC 2020)

Air travel assistants (6213)46,700 employed
Childminders (6114)42,900 employed
Nannies and au pairs (6116)22,400 employed

Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.

Pay across Europe, for the whole group

Median annual earnings of all employees in “Service and sales workers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.

Median annual earnings, Service and sales workers, by country
Country	Median pay
Belgium	€32,957
Sweden	€32,596
Netherlands	€29,198
Austria	€29,068
Germany	€27,471
Ireland	€26,978
Italy	€24,995
France	€24,971
Spain	€18,303
Portugal	€10,656
Poland	€7,579

Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.

Is it a fit for you?

Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.

Take the career interests test