Building and Grounds Cleaning and Maintenance · Holland code ECR

First-Line Supervisors of Housekeeping and Janitorial Workers

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Also called: Environmental Services Supervisor (EVS), Executive Housekeeper, Housekeeping Supervisor, Maintenance Supervisor, Building Services Supervisor, Buildings and Grounds Supervisor, Custodian Supervisor, Janitorial Supervisor.

O*NET 37-1011.00

At a glance

US median annual pay: $49,100; Middle half earn $40,100 to $62,600. BLS OEWS, May 2025.
Most common education: High School Diploma or the equivalent (such as a GED); 43% of workers surveyed by O*NET report this level.
Preparation needed: Job Zone 2 of 5; Some preparation. Zone 1 is little or none; zone 5 is graduate-level.

What the work involves

The tasks workers in this occupation rate as most important, from the O*NET survey.

Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Inspect work performed to ensure that it meets specifications and established standards.
Perform or assist with cleaning duties as necessary.
Plan and prepare employee work schedules.
Establish and implement operational standards and procedures for the departments supervised.
Inspect and evaluate the physical condition of facilities to determine the type of work required.

Skills and knowledge it leans on

Skills

Speaking3.3 / 5
Monitoring3.3 / 5
Active Listening3.1 / 5
Critical Thinking3.1 / 5
Learning Strategies3.1 / 5
Reading Comprehension3.0 / 5

Knowledge areas

Customer and Personal Service4.4 / 5
English Language3.9 / 5
Administration and Management3.7 / 5
Education and Training3.4 / 5
Public Safety and Security3.3 / 5
Personnel and Human Resources3.2 / 5

Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.

Who tends to enjoy it

How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.

Realistic52
Investigative6
Artistic0
Social44
Enterprising78
Conventional73

The same work abroad

Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.

European occupation titles (ESCO)

facilities manager · DE Führungskraft im Gebäudemanagement · FR gestionnaire d'immeubles
rooms division manager · DE Rooms-Division-Manager/Rooms-Division-Managerin · FR responsable de l’hébergement
laundry and dry cleaning manager · DE Leiter einer Wäscherei oder Reinigung/Leiterin einer Wäscherei oder Reinigung · FR gérant de blanchisserie et nettoyage à sec/gérante de blanchisserie et nettoyage à sec
hotel butler · DE Hoteldiener/Hoteldienerin · FR majordome en hôtellerie
housekeeping supervisor · DE Leitender Hauswirtschafter/Leitende Hauswirtschafterin · FR directeur de l’entretien ménager/directrice de l’entretien ménager
bed and breakfast operator · DE Pensionsleiter/Pensionsleiterin · FR exploitant de chambres d’hôtes/exploitante de chambres d’hôtes

Closest UK occupation groups (SOC 2020)

Bed and breakfast and guest house owners and proprietors (6250)8,500 employed
Travel agency managers and proprietors (1225)10,400 employed
Garage managers and proprietors (1252)17,700 employed

Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.

Pay across Europe, for the whole group

Median annual earnings of all employees in “Service and sales workers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.

Median annual earnings, Service and sales workers, by country
Country	Median pay
Belgium	€32,957
Sweden	€32,596
Netherlands	€29,198
Austria	€29,068
Germany	€27,471
Ireland	€26,978
Italy	€24,995
France	€24,971
Spain	€18,303
Portugal	€10,656
Poland	€7,579

Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.

Exposure to AI

This occupation sits in the middle third of the 774 occupations scored, with an exposure score of -0.59. The scores are standardized across those occupations, so 0 is the average and a score of 1 is about one standard deviation above it.

Our note on reading it: the dataset links AI applications to the abilities that occupations require, so the score reflects overlap between the two. It is a comparison between occupations, not a forecast about jobs. It does not say whether exposure means tasks are replaced or workers get more done with the tools, and it says little about one employer or one role.

Source: Felten, E., Raj, M., & Seamans, R. (2021). Occupational, industry, and geographic exposure to artificial intelligence: A novel dataset and its potential uses. Strategic Management Journal, 42(12), 2195-2217. Matched to this page by 6-digit SOC code (37-1011).

Is it a fit for you?

Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.

Take the career interests test