Personal Care and Service · Holland code ECS
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Directly supervise and coordinate activities of entertainment and recreation related workers.
Also called: Guest Services Manager, Hair Salon Manager, Recreation Coordinator, Salon Manager, Caddymaster, Community Life Director, Guest Services Supervisor, Recreation Supervisor.
O*NET 39-1014.00
At a glance
- US median annual pay
- $48,560
- Middle half earn $39,400 to $62,320. BLS OEWS, May 2025.
- Preparation needed
- Job Zone 2 of 5
- Some preparation. Zone 1 is little or none; zone 5 is graduate-level.
What the work involves
The tasks workers in this occupation rate as most important, from the O*NET survey.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Train workers in proper operational procedures and functions and explain company policies.
- Furnish customers with information on events or activities.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Resolve customer complaints regarding worker performance or services rendered.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Recruit and hire staff members.
Skills and knowledge it leans on
Skills
- Speaking3.5 / 5
- Reading Comprehension3.4 / 5
- Active Listening3.4 / 5
- Critical Thinking3.4 / 5
- Monitoring3.4 / 5
- Writing3.3 / 5
Knowledge areas
- Customer and Personal Service4.7 / 5
- Administration and Management4.3 / 5
- English Language4.0 / 5
- Personnel and Human Resources3.8 / 5
- Administrative3.5 / 5
- Education and Training3.4 / 5
Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.
Who tends to enjoy it
How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.
- Realistic32
- Investigative1
- Artistic13
- Social57
- Enterprising100
- Conventional62
The same work abroad
Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.
European occupation titles (ESCO)
- child care coordinator · DE Koordinator für Kinderbetreuungsdienste/Koordinatorin für Kinderbetreuungsdienste · FR responsable d'accueil de loisirs
- hospitality entertainment manager · DE Bewirtungsmanager/Bewirtungsmanagerin · FR responsable des loisirs
- recreational facilities manager · DE Leiter einer Freizeiteinrichtung/Leiterin einer Freizeiteinrichtung · FR directeur d'équipement de loisirs/directrice d'équipement de loisirs
- gambling manager · DE Leiter einer Glücksspieleinrichtung/Leiterin einer Glücksspieleinrichtung · FR directeur des jeux/directrice des jeux
- sport facility manager · DE Leiter einer Sporteinrichtung/Leiterin einer Sporteinrichtung · FR directeur d'équipement sportif/directrice d'équipement sportif
- camping ground manager · DE Campingplatzmanager/Campingplatzmanagerin · FR responsable de camping
Closest UK occupation groups (SOC 2020)
- Betting shop and gambling establishment managers (1256)8,700 employed
- Travel agency managers and proprietors (1225)10,400 employed
- Garage managers and proprietors (1252)17,700 employed
Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.
Pay across Europe, for the whole group
Median annual earnings of all employees in “Managers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.
| Country | Median pay |
|---|---|
| Belgium | €96,629 |
| Italy | €96,052 |
| Germany | €90,192 |
| Austria | €82,936 |
| Netherlands | €69,857 |
| Sweden | €60,369 |
| France | €58,740 |
| Ireland | €55,854 |
| Spain | €54,121 |
| Portugal | €39,189 |
| Poland | €19,596 |
Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.
Related careers
- First-Line Supervisors of Personal Service Workers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Passenger Attendants
Is it a fit for you?
Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.
Take the career interests test