Management · Holland code ECS

Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Also called: Front Desk Manager, Front Office Manager, Hotel Manager, Resort Manager, Bed and Breakfast Innkeeper, Front Office Director, Guest Relations Manager, Guest Services Manager.

O*NET 11-9081.00

At a glance

US median annual pay: $69,250; Middle half earn $49,530 to $94,030. BLS OEWS, May 2025.
Most common education: Bachelor's Degree; 72% of workers surveyed by O*NET report this level.
Preparation needed: Job Zone 4 of 5; Considerable preparation. Zone 1 is little or none; zone 5 is graduate-level.
US employment outlook, 2024 to 2034: +3% · As fast as average; 52,000 jobs in 2024, projected 53,800. BLS Occupational Outlook Handbook, which groups this with similar roles as "Lodging managers".

What the work involves

The tasks workers in this occupation rate as most important, from the O*NET survey.

Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Greet and register guests.
Monitor the revenue activity of the hotel or facility.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Manage and maintain temporary or permanent lodging facilities.
Train staff members.

Skills and knowledge it leans on

Skills

Active Listening4.1 / 5
Speaking4.0 / 5
Reading Comprehension3.9 / 5
Writing3.9 / 5
Critical Thinking3.8 / 5
Active Learning3.8 / 5

Knowledge areas

English Language4.7 / 5
Administration and Management4.7 / 5
Personnel and Human Resources4.6 / 5
Customer and Personal Service4.5 / 5
Mathematics4.3 / 5
Sales and Marketing4.3 / 5

Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.

Who tends to enjoy it

How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.

Realistic28
Investigative2
Artistic7
Social55
Enterprising87
Conventional70

The same work abroad

Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.

European occupation titles (ESCO)

accommodation manager · DE Leiter eines Beherbergungsbetriebs/Leiterin eines Beherbergungsbetriebs · FR directeur de l'hébergement/directrice de l'hébergement
rooms division manager · DE Rooms-Division-Manager/Rooms-Division-Managerin · FR responsable de l’hébergement
camping ground manager · DE Campingplatzmanager/Campingplatzmanagerin · FR responsable de camping
hospitality revenue manager · DE Ertragsmanager/Ertragsmanagerin · FR gestionnaire de recettes dans le secteur Horeca
bed and breakfast operator · DE Pensionsleiter/Pensionsleiterin · FR exploitant de chambres d’hôtes/exploitante de chambres d’hôtes

Closest UK occupation groups (SOC 2020)

Bed and breakfast and guest house owners and proprietors (6250)8,500 employed
Travel agency managers and proprietors (1225)10,400 employed
Garage managers and proprietors (1252)17,700 employed

Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.

Pay across Europe, for the whole group

Median annual earnings of all employees in “Managers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.

Median annual earnings, Managers, by country
Country	Median pay
Belgium	€96,629
Italy	€96,052
Germany	€90,192
Austria	€82,936
Netherlands	€69,857
Sweden	€60,369
France	€58,740
Ireland	€55,854
Spain	€54,121
Portugal	€39,189
Poland	€19,596

Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.

Exposure to AI

This occupation sits in the middle third of the 774 occupations scored, with an exposure score of +0.40. The scores are standardized across those occupations, so 0 is the average and a score of 1 is about one standard deviation above it.

Our note on reading it: the dataset links AI applications to the abilities that occupations require, so the score reflects overlap between the two. It is a comparison between occupations, not a forecast about jobs. It does not say whether exposure means tasks are replaced or workers get more done with the tools, and it says little about one employer or one role.

Source: Felten, E., Raj, M., & Seamans, R. (2021). Occupational, industry, and geographic exposure to artificial intelligence: A novel dataset and its potential uses. Strategic Management Journal, 42(12), 2195-2217. Matched to this page by 6-digit SOC code (11-9081).

Is it a fit for you?

Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.

Take the career interests test