Transportation and Material Moving · Holland code CSR
Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Also called: Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor, Attendant, Cabin Attendant, Fare Enforcement Officer, Transportation Aide.
O*NET 53-6061.00
At a glance
- US median annual pay
- $37,720
- Middle half earn $31,240 to $41,680. BLS OEWS, May 2025.
- Preparation needed
- Job Zone 2 of 5
- Some preparation. Zone 1 is little or none; zone 5 is graduate-level.
What the work involves
The tasks workers in this occupation rate as most important, from the O*NET survey.
- Perform equipment safety checks prior to departure.
- Explain and demonstrate safety procedures and safety equipment use.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Signal transportation operators to stop or to proceed.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
Skills and knowledge it leans on
Skills
- Active Listening3.8 / 5
- Speaking3.8 / 5
- Monitoring3.3 / 5
- Critical Thinking3.0 / 5
- Reading Comprehension2.9 / 5
- Active Learning2.9 / 5
Knowledge areas
- Transportation4.4 / 5
- Customer and Personal Service3.9 / 5
- Public Safety and Security3.8 / 5
- Personnel and Human Resources2.9 / 5
- English Language2.7 / 5
- Mechanical2.5 / 5
Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.
Who tends to enjoy it
How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.
- Realistic46
- Investigative2
- Artistic0
- Social56
- Enterprising35
- Conventional58
The same work abroad
Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.
European occupation titles (ESCO)
- ground steward/ground stewardess · DE Bodensteward/Bodenstewardess · FR agent d’escale/agente d’escale
- steward/stewardess · DE Steward/Stewardess · FR steward/hôtesse
- flight attendant · DE Flugbegleiter/Flugbegleiterin · FR membre d’équipage de cabine
- ship steward/ship stewardess · DE Schiffssteward/Schiffsstewardess · FR hôte de croisière/hôtesse de croisière
- train attendant · DE Zugsteward/Zugstewardess · FR steward ferroviaire/hôtesse ferroviaire
- railway passenger service agent · DE Reiseberater der Bahn/Reiseberaterin der Bahn · FR Agent commercial ferroviaire/agente commerciale ferroviaire
Closest UK occupation groups (SOC 2020)
- Air travel assistants (6213)46,700 employed
- Travel agents (6212)27,200 employed
- Rail travel assistants (6214)23,900 employed
Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.
Pay across Europe, for the whole group
Median annual earnings of all employees in “Service and sales workers”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.
| Country | Median pay |
|---|---|
| Belgium | €32,957 |
| Sweden | €32,596 |
| Netherlands | €29,198 |
| Austria | €29,068 |
| Germany | €27,471 |
| Ireland | €26,978 |
| Italy | €24,995 |
| France | €24,971 |
| Spain | €18,303 |
| Portugal | €10,656 |
| Poland | €7,579 |
Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.
Exposure to AI
This occupation sits in the middle third of the 774 occupations scored, with an exposure score of -0.38. The scores are standardized across those occupations, so 0 is the average and a score of 1 is about one standard deviation above it.
Our note on reading it: the dataset links AI applications to the abilities that occupations require, so the score reflects overlap between the two. It is a comparison between occupations, not a forecast about jobs. It does not say whether exposure means tasks are replaced or workers get more done with the tools, and it says little about one employer or one role.
Source: Felten, E., Raj, M., & Seamans, R. (2021). Occupational, industry, and geographic exposure to artificial intelligence: A novel dataset and its potential uses. Strategic Management Journal, 42(12), 2195-2217. Matched to this page by 6-digit SOC code (53-6061).
Related careers
Is it a fit for you?
Interest is one input, alongside ability, pay and what is hiring near you. The career interests test takes about thirteen minutes and ranks occupations by how closely their profile matches yours.
Take the career interests test