Personal Care and Service · Holland code CSE
Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Also called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Associate, Theater Attendant, Theatre Usher, Ticket Attendant, Visitor Services Assistant.
O*NET 39-3031.00
At a glance
- US median annual pay
- $32,910
- Middle half earn $28,310 to $36,940. BLS OEWS, May 2025.
- Preparation needed
- Job Zone 2 of 5
- Some preparation. Zone 1 is little or none; zone 5 is graduate-level.
What the work involves
The tasks workers in this occupation rate as most important, from the O*NET survey.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Refuse admittance to undesirable persons or persons without tickets or passes.
Skills and knowledge it leans on
Skills
- Active Listening3.1 / 5
- Speaking3.1 / 5
- Reading Comprehension2.8 / 5
- Critical Thinking2.8 / 5
- Monitoring2.8 / 5
- Active Learning2.5 / 5
Knowledge areas
- Customer and Personal Service3.8 / 5
- English Language3.4 / 5
- Sales and Marketing2.9 / 5
- Mathematics2.6 / 5
- Computers and Electronics2.5 / 5
- Public Safety and Security2.4 / 5
Importance ratings on O*NET’s 1 to 5 scale. Higher means the occupation depends on it more.
Who tends to enjoy it
How strongly this occupation draws on each of the six Holland interest types, which is the same profile the career interests test compares you against.
- Realistic37
- Investigative0
- Artistic7
- Social62
- Enterprising53
- Conventional63
The same work abroad
Other countries classify jobs differently, so these are the closest matches through the international ISCO-08 standard, not exact equivalents.
European occupation titles (ESCO)
- court bailiff · DE Justizwachtmeister/Justizwachtmeisterin · FR huissier audiencier/huissière audiencière
- ticket sales agent · DE Fahrkartenverkäufer/Fahrkartenverkäuferin · FR agent de réservation/agente de réservation
- ticket issuing clerk · DE Kartenverkäufer/Kartenverkäuferin · FR agent de billetterie/agente de billetterie
- door supervisor · DE Türsteher/Türsteherin · FR portier physionomiste/portière physionomiste
- crowd controller · DE Ordner bei Veranstaltungen/Ordnerin bei Veranstaltungen · FR agent de sécurité événementiel
- doorman/doorwoman · DE Portier/Portière · FR portier/portière
Closest UK occupation groups (SOC 2020)
- Parking and civil enforcement occupations (6312)11,800 employed
- Police community support officers (6311)11,800 employed
- Travel agents (6212)27,200 employed
Employment is the UK Annual Population Survey for April 2025 to March 2026, all workers in the group, which can be broader than this one occupation.
Pay across Europe, for the whole group
Median annual earnings of all employees in “Elementary occupations”. This is the broad ISCO group this occupation falls in, not the occupation itself, so treat it as context for the wage level, not as a salary for this job.
| Country | Median pay |
|---|---|
| Belgium | €29,579 |
| Sweden | €28,305 |
| Austria | €27,215 |
| Netherlands | €24,577 |
| Ireland | €24,331 |
| Germany | €22,430 |
| Italy | €22,101 |
| France | €21,664 |
| Spain | €17,502 |
| Portugal | €9,424 |
| Poland | €7,534 |
Eurostat Structure of Earnings Survey, businesses with ten or more employees outside public administration, in euro and not adjusted for the cost of living. Reference years differ between sources: the US, Japan and Europe figures on this page come from different survey years, so compare them as rough levels, not to the euro or yen.
Exposure to AI
This occupation sits in the middle third of the 774 occupations scored, with an exposure score of -0.24. The scores are standardized across those occupations, so 0 is the average and a score of 1 is about one standard deviation above it.
Our note on reading it: the dataset links AI applications to the abilities that occupations require, so the score reflects overlap between the two. It is a comparison between occupations, not a forecast about jobs. It does not say whether exposure means tasks are replaced or workers get more done with the tools, and it says little about one employer or one role.
Source: Felten, E., Raj, M., & Seamans, R. (2021). Occupational, industry, and geographic exposure to artificial intelligence: A novel dataset and its potential uses. Strategic Management Journal, 42(12), 2195-2217. Matched to this page by 6-digit SOC code (39-3031).
Related careers
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